Watch Your (Body) Language
Body language speaks volumes – yours as well as your prospect/ clients.
Negative:
Limited or no eye contact
Brow tension
Crossed arms
Whole body positioned away from the person you’re speaking with a tight jawline
Hunched shoulders
Rigid body posture
Tapping fingers
Fidgeting.
Positive:
Body position upright, facing the other person, leaning slightly forward means “I’m listening.”
Smiling eyes mean “I’m comfortable with you.”
Eye contact means “I’m interested. I like you.”
Relaxed jaw and brow mean “I’m calm and at ease.”
Pleasant voice tone means “I’m relaxed.”
Fingers interlocked behind head, elbows out means “I’m open to ideas.”
Mirroring behavior means “I want to be friendly.”
Sitting still means “I’m more interested in what you are saying than anything else.”
Let's exemplify outstanding service to our clients and actually show them we are.
Happy Selling!
